How do you know what’s important to your client?

By Reena

Do you know what’s important to your clients? Do you ask effective questions to discover a need? Do you make assumptions? Do you ask questions that serve your purpose? Do you ask questions that serve your client? Regardless of your industry and what you sell, learning what’s important to your client and identifying a need…

When I’m treated like a valued customer, I become a loyal customer.

By Reena

What does it mean to treat a customer like a valued customer? Some people think, and act as though just ‘showing up’ is enough. With so much competition across industries it’s vital to stand out and give customers a reason to do business with you. In the current state of the world, a lot of…