Coaching Essentials

Build the skills to coach people effectively, strengthen performance and support ongoing development.

Good coaching is more than giving advice or telling someone what to do.

Effective coaching helps people think, reflect, solve problems and build confidence in their own capability.

Coaching Essentials gives participants a practical approach to workplace coaching that can be used in everyday conversations, performance discussions and development opportunities.

Best for

Managers, team leaders, supervisors, trainers and experienced team members who support the performance, capability or development of others.

Participants will learn to

  • Understand the difference between coaching, directing, mentoring and giving advice
  • Recognise when coaching is the right approach and when more direct guidance is needed
  • Structure effective coaching conversations using a consistant framework
  • Ask questions that encourage reflection and problem solving
  • Listen actively and identify what may be limiting performance
  • Give useful feedback that supports improvement
  • Help people identify practical actions and next