Learn how to set up and create effective quality assurance criteria. What is Quality Assurance? Why is it important, and what considerations must be made when establishing a quality assurance process? We will discuss how to align quality assurance results with coaching and performance management. During the training, we will create the first draft of your QA criteria, including scoring options.
Course Title: Quality Assurance Foundations
Course Type: In-Person
Duration: 1/2 Day
Course Content:
- Section 1:
- Section 2:
- Section 3:
- Section 4:
- Section 5:
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