Advice I gave my daughter this morning

By Reena

I walked into my daughters room and noticed she was looking particularly sad, which was surprising as minutes earlier I’d heard her happily playing. She had made a decision, which to her was a bad one. She had cut Barbie’s hair off and regretted it almost immediately. Part of the problem was that she realised she had repeated the bad…

Storyboards, why use one?

By Reena

A storyboard is a tool used in training design. It outlines the purpose and content, including text, activities, media and audio that will be in the training. As the name suggests it tells the story about the training. Storyboards are shared with clients to review and provide feedback on. They are also used by developers,…

I am Reena, your training and development expert

By Reena

It’s funny how knowledge can be filed away and then something, or someone triggers action in the hippocampus, which is what happened during a training and development session I attended last week. People recall faces better than a logo. I knew this yet I hadn’t done much about it on the site. It was the…

Team building while remote working. A focus for leaders.

By Reena

Stage 4 lock down in Melbourne has been extended by 2 weeks, which for many of us means remote working continues to be the way forward. As we continue to dial in to meetings, juggle home schooling, and try to maintain a distinction between work and home life, things, inevitably get blurry. Dedicated start and…

Let’s talk about needs in sales

By Reena

“We need dresses from the 1920’s, Marjorie,” I said. “Really good ones. Rich lady dresses.” “You wanna start by looking upstairs? In the Collections?” The archly named “Collection” was a small area on the third floor where the Lowtsky’s sold their rarest and most precious finds. “We don’t have the budget just now to even…

Training can be short sharp and effective

By Reena

he 70/20/10 learning model breaks down how learning can occur. 10% of formal training occurs in a classroom – physical or online learning or virtual instructor led. 20% of learning occurs through coaching, mentoring and support. A big chunk of learning is informal. 70% of what you learn can be done on the job through…

Comfortable Selling online training takes the angst out of selling

By Reena

Comfortable Selling online training is an easy to follow and implement sales approach that can transform sales interactions and results. A lot of people work in roles that have a primary focus where they provide a service and also have the need to recommend products, additional services or give advice, yet lack the skills to…

What do you want _______ to do for you?

By Reena

Instructor Led Training, Knowledge Checks, Instructional Design, Content Curation, Virtual Training, Story-boarding, Documentation, Coaching, Mentoring, Workbooks, Facilitation, Workshop, Role Play, Quizzes, Games, Portal, LMS, One on One’s, Train the Trainers, Online Modules etc When deciding on and planning for any of the above it may help to begin with the outcome first and then determining…