Contact Us

Get in touch by calling 03 9344 1339 or send an email to with your thoughts.

We can assist with:

  • Creating online training material, delivering online training, train the trainers for effective online delivery.
  • Training and coaching plans, staff development, skills development, action plans.
  • Agent training, front line leadership training, excutive training.
  • Sales Training, Product Training, Customer Service Training, Compliance Training.
  • Curriculum planning and development.

General Questions


We don't have a training team. Does that matter?

Not at all. We can be your outsourced training team when you need us to plan training activiies, design workshops and programs, upskil staff, faciliate leader, sales, customer service training and coaching. 


What is a LMS and do I need one?

A LMS (learning management system) is software that is used to track, report, house, catalogue and automate online learning modules. 

You don’t need to use a LMS for online training if reporting and cataloguing is not a priority. 

Online training can also be created using other tools and distributed without a LMS.


Can we reuse existing training programs?

Yes you can.  We can review and collate existing your existing content and reuse it where relevant in other training programs.

What's involved in training design?

An important factor in training design is to understand your business, it’s goals, and your training objectives.  We have a very consultative approach to training design and do not like to assume we know what you need.

In addition to understanding your business, we want to know about your learners – what they are, what they do, current level of skill and knowledge.

We only want a one off training module. Can you help?

Yes we can. 

We’ll go through the normal training design process and create a one off module.

How long does it take to design a training program?

 It varies from one client to client.

A 20 minute online learning module from idea, content development, review, completion, siging off and going live can take 1-2 months.

A facilitator led training session can take up to * 8 weeks, again depending on the content, plus the length of the program, review process and a few other things.