Do you walk the talk you walk?

By Reena

I have recently started my yoga teacher training and the first few lessons have been about yoga philosophy and ethics, concepts Yogis have shared in actual yoga classes, without getting too deep. Each topic has a written assignment and quiz to check for a learners understanding of the information, with pass and fail components (which…

Choosing words when giving feedback

By Reena

Words are powerful. The words you choose when giving feedback can have positive or negative impacts, they may inspire and influence change or undo and pause progress, even result in resistance. When giving feedback to team members, students, organizations, managers, (even family and friends) consider the purpose, objective, and tone when delivering your words. Are…

Workplace training is a must have

By Reena

If anyone required proof training is a must have rather than a nice to have, or not necessary to have, look no further than the bedlam that has originated from the Rydges Hotel in Melbourne. Security staff with no experience and training were employed by sub-contractors to work in the hotel where people were quarantining…

Training can be short sharp and effective

By Reena

he 70/20/10 learning model breaks down how learning can occur. 10% of formal training occurs in a classroom – physical or online learning or virtual instructor led. 20% of learning occurs through coaching, mentoring and support. A big chunk of learning is informal. 70% of what you learn can be done on the job through…

Comfortable Selling sales training

By Reena

Comfortable Selling is better than the typical sales training program. It’s more than bells, whistles, rah rah fist pumping and high 5’s. The four stages of Comfortable Selling is directly linked to the customer stages of making a purchase. Comfortable Selling has been designed to develop sales skills, increase what you already know about sales,…

Cold calling, some people love it, most don’t.

By Reena

“I can spend 4 hours calling people and not make a human connection with anyone.”   I read this statement in a Humans of New York story and was inspired to reach out to the person featured in the story and share a cold call framework. This person was running for congress and trying to raise funds…

Comfortable Selling online training takes the angst out of selling

By Reena

Comfortable Selling online training is an easy to follow and implement sales approach that can transform sales interactions and results. A lot of people work in roles that have a primary focus where they provide a service and also have the need to recommend products, additional services or give advice, yet lack the skills to…

The Customer Journey online training

By Reena

The customer journey is part of the sales process and it is something that is often overlooked, which can lead to confusion and doubt about the effectiveness of marketing. The Customer Journey Online training has been developed to clear up some confusion by breaking down the steps between marketing and a sale. Did you know…

Partner. Collaborate. Consult. Advise

By Reena

This is what we do. This is how we work. We partner with businesses to provide an outsource training and development team. A lot of businesses don’t have an in-house training team yet they have learning and development needs for new starters, product/service/software training, coaching, collating training material, creating training material such as videos, decks,…