GOAL SETTING – It’s That Time Of Year
Posted on22 Dec 2020
TagsAchieving goals, Action planning, effective goals, end of year goals, Goal accountability, Goal achievement, Goal management, Goal measurement, Goal planning, Goal progress, goal setting, Goal tracking, Goal-driven actions, Goal-oriented mindset, goals, new year resolutions, personal development, Productivity tips, Self-improvement, Self-reflection, setting goals, Setting objectives, SMART goals, Success strategies, time management, Vision setting
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Goal setting is when we design and create an action plan towards our ideal future. How committed and motivated are you to make your goals a reality?
What’s Important To Your Client?
Posted on09 Nov 2020
TagsClient communication, Client engagement, Client expectations, Client experience, Client needs, Client relationship management, Client retention, Client satisfaction, Client success, Client-centric approach, Client-driven outcomes, Client-focused solutions, Customer behaviour, Customer expectations, customer experience, Customer feedback, Customer insights, Customer loyalty, Customer preferences, Customer priorities, Customer relationship management, Customer satisfaction survey, Customer value, Customer-centric approach, Customer-centric strategy, customers, sales conversation, sales needs, Understanding clients, valued customer
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How do you know what's important to your client? How to know the client's needs? What are the qualities of customer service needed? How it affects businesses?
Have You Ever Wondered if Participants Were Paying Attention?
Posted on26 Oct 2020
TagsActive learning, Assessing attention, Attention assessment, Attention awareness, Attention evaluation, Attention measurement, Attention metrics, Attention monitoring, Attention monitoring tools, Attention retention, Attention tracking, Engagement strategies, Engagement techniques, facilitationcourse, Interactive learning, Learner attentiveness, Learner concentration, Learner focus, Learner involvement, Learner participation, Learner responsiveness, online skill development, online training, Participant engagement, presentation skills course, short course, skill development, Training assessment, Training attention, Training effectiveness, Training engagement, Training evaluation, Training evaluation tools, Training feedback, Training impact, Training observation
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Unlock the full potential of your participants' training experience. Elevate your training impact today!
When I’m Treated like a Valued Customer, I Become a Loyal Customer
Posted on07 Oct 2020
TagsCustomer appreciation, Customer engagement, customer experience, Customer feedback, Customer loyalty, customer retention, Customer satisfaction, Customer service, Customer trust, Customer-centric approach, effective sales training, Emotional connection, Excellent service, Exceptional treatment, Going the extra mile, Listening to customers, Long-term customer value, loyal customer, Loyalty programs, Meeting customer needs, Personalised service, Positive interactions, Proactive communication, Relationship building, Repeat business, sales skill, valued customer
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With so much competition across industries, it’s vital to stand out. Consumers will want to do business with people who value them. Understand who your customers are and what is important to them. Read our experience here.
Advice I Gave My Daughter This Morning
Posted on28 Sep 2020
TagsBuilding confidence, Building resilience, Building self-esteem, Communication skills, Decision-making, Emotional intelligence, empowerment, Family values, Healthy boundaries, Instructor Led Training, Leadership skills, learning and development, Life advice, Mentorship, mindfulness, Nurturing relationships, online learning program, online training, online training experts, Overcoming challenges, Parenting tips, Personal accountability, personal growth, Positive mindset, Prioritisation, Problem solving, Pursuing passions, Relationship advice, Resilience, Self-care, Self-discovery, setting goals, time management, training and development, training support, Words of wisdom, Work-life balance
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Discover the power of support in training and development. From emotional well-being to continuous growth, support plays a pivotal role in overcoming challenges and achieving success. Learn how to create a supportive environment that empowers you on your personal and professional journey. Explore our blog for insightful articles and unlock your full potential today! Start your journey now.
I Am Reena, Your Training and Development Expert
Posted on15 Sep 2020
Tagscontact center agent training, continuous learning, employee development, Expertise in training, Instructional Design, Learning and growth, Learning objectives, Learning solutions, professional development, Skill enhancement, training and development, Training assessment, Training consultancy, Training delivery, training design, Training effectiveness, Training evaluation, training experts, Training facilitation, Training implementation, Training methodology, Training needs analysis, Training programs, Training resources, Training strategies, Training techniques, Training trends, Training workshops, workplace training
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Training and development experts are the best people to help you with your communication skills and other soft skills. We can help you with everything from learning how to use a computer to improving public speaking. Read our experiences and tips in our blog posts.
Team Building While Remote Working. A Focus for Leaders.
Posted on07 Sep 2020
TagsBuilding trust, collaboration, communication, developing teams, Effective remote leadership, employee engagement, leaders, leadership, managing teams, Remote team bonding, Remote team building activities, Remote team building events, Remote team building exercises, Remote team building games, Remote team building strategies, Remote team building techniques, Remote team building workshops, Remote team challenges, Remote team cohesion, Remote team collaboration, Remote team communication, Remote team culture, Remote team development, Remote team dynamics, Remote team management, Remote team morale, Remote team motivation, Remote team performance, Remote team productivity, Remote team success, Remote work, team building, training and development, Virtual teams
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Unlock the power of team building and strengthen your team's bond. Explore our dynamic team building programs and take your team to new heights of collaboration and success! Download FREE Learning Zone Planning Guide here.
Do You Walk the Talk You Walk?
Posted on25 Aug 2020
TagsAccountability, Actions, Actions speak louder than words, Alignment, asteya in daily life, asteya in the workplace, authenticity, Behavior, Character, Consistency, Credibility, Demonstrating commitment, Ethical conduct, Follow-through, Honesty, Hypocrisy, Integrity, personal development, professional development, Promises, Reliability, Reputation, self reflection, Self-awareness, Sincerity, talk the talk, Transparency, Trustworthiness, Values, walk the talk, walk the talk examples, walk the talk meaning in leadership why is it important to walk the talk, walk the walk meaning, Words vs. Deeds
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I have recently started my yoga teacher training. The first lessons cover yoga philosophy and ethics, sharing essential concepts from experienced Yogis. Each topic includes written assignments and quizzes, ensuring your understanding. It's a learner-centric approach with pass and fail components (which gets a big thumbs up from me from an L&D perspective).
Choosing Words When Giving Feedback
Posted on17 Aug 2020
TagsChoosing effective words, coaching and development, communication, Communication skills, Constructive criticism, Effective communication, Feedback, Feedback culture, Feedback delivery, Feedback delivery techniques, Feedback development, Feedback effectiveness, Feedback framework, Feedback impact, Feedback improvement, Feedback language, Feedback methods, Feedback mindset, Feedback on language choice, Feedback process, Feedback reception, Feedback strategies, Feedback techniques, Feedback tips, giving feedback, Improving feedback skills, Language choice, oneononefeedback, Positive feedback, Professional feedback, traininganddevelopment, Verbal communication, Written feedback
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Words are powerful, so why not harness them? When giving feedback, choose wisely, for your words can ignite positive transformation or hinder progress. Let your words inspire change and influence, fostering growth and resilience. Start by reading here...
Instructor Led or Self Paced Online Training, When and How
Posted on27 Jul 2020
TagsAsynchronous learning, blended learning, Collaboration tools, continuous learning, E learning, Engagement strategies, Flexible learning, Instructional Design, Instructor Led Training, Interactive modules, Learner progress tracking, Learner-centric approaches, Learning flexibility, Learning management systems, On-demand training, Online certifications, online courses, online training, online training experts, Personalised learning, Remote learning, Self-paced online training, skills development, Synchronous Learning, Training accessibility, Training delivery methods, Training effectiveness, Training evaluation, Training methodologies, Training programs, Training resources, Training schedules, virtual classrooms, Virtual training
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Unsure whether to choose instructor-led or self-paced online training? Discover the key factors and benefits of each approach to make an informed decision. Explore the when and how of these training methods and revolutionise your learning experience. Take the step towards effective training here.