Improving the Customer Experience
Posted on05 Jun 2020
Tagscommunication, Continuous improvement, Convenience, Customer engagement, customer experience, Customer feedback, customer journey, Customer loyalty, customer retention, Customer satisfaction, Customer service, Customer-centric, Data-driven insights, Emotional connection, Empathy, empowerment, engaging virtual training, Exceed expectations, loyal customer, Omnichannel experience, online training experts, Personalisation, Problem resolution, Relationship building, Seamless interactions, Service quality, train the trainer, training experts, User-friendly, valued customer, Virtual training, Wow factor
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In any interaction with a customer, there is an exchange of some kind. Sometimes, there is a cost for the customer when... Read More
The Right Assistance When Needed
Posted on03 Apr 2020
Tags#RightAssistanceWhenNeeded, active listening, Adapting Approaches, asking for help, assistance at work, Australia, Australian Crisis, Call centre support, Community Recovery, Compassionate Response, Crisis Management, Crisis Support, Disaster Relief, Emotional Well-being, Empathy, Healing Together, Helping Hand, how to ask for help politely, how to ask for help professionally, how to offer help to colleague, Impact of Bushfires, Individual Needs, Livelihood Restoration, Meaningful Assistance, Melbourne, Overcoming Adversity, proper assistance, Rebuilding Lives, Reconstructing Homes, Recovery Strategies, Resilience, Strengthening Communities, Supportive Conversations, Supportive Leadership, Tailored Support, the importance of asking for help in the workplace, Uniting Communities, Volunteerism, what help or support to give, when you ask for help and dont get it
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Be the first and create a transformative impact by offering the right assistance when it matters most. Dive into a compelling exploration of active listening, empathy, and tailored support. Discover how you can make a difference in the lives of those affected. Don't miss out on this enlightening read!