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Category

Customer Experience Training

Workplace Training: Types and Benefits

Posted on19 May 2023
Discover the power of workplace training and unlock the potential of your team. Explore the various types of training courses available and how they can revolutionise your organisation. Click now to dive into the world of workplace training and pave the way for a brighter future for your team.

Boost Your Cold Call Success with a Solid Introduction Framework

Posted on17 Feb 2023
Cold calling can be tough, but it can also be advantageous with the right introduction. Using the Cold Call Introduction Framework, you'll be able to create a solid introduction that can help you overcome the challenges of cold calling and connect with potential customers. We've developed a Cold Call Introduction Framework to help you overcome these challenges and increase your chances of success.

Outsourcing Instructional Design Work and Its Benefits

Posted on20 Dec 2022
Outsourcing instructional design work has been a common practise for many years now, providing an efficient solution for companies looking to tap into specialised expertise. Bring a fresh perspective to your company and improve your workforce skillsets. To delve deeper into its benefits, read here!

Christmas Gift Ideas for Loyal Customers

Posted on20 Dec 2022
Christmas is a time of giving and showing appreciation for those around you. Giving gifts to your loyal and potential customers can increase sales and provide unexpected new opportunities for your company. Read our tips and creative gift ideas.

Training Gaps and Objectives

Posted on12 Jan 2022
Training that addresses gaps and objectives is effective when the gaps and objectives have been clearly defined. Discover how this targeted approach can drive performance improvement and help your organisation achieve its goals. Read on to learn more about the importance of identifying training gaps and how they can be effectively addressed.